Table 2

The quality and outcomes framework and access survey measures 2007 and 2008
Access survey
Telephone access In general, are you satisfied with how easy it is to get through to someone on the phone at your doctor's surgery
An appointment within 2 days Think about the last time you tried to get an appointment with a doctor fairly quickly. Were you able to get the appointment on the same day or on the next 2 days the surgery was open
Able to book an appointment in advance Last time you wanted to, were you able to get an appointment with a doctor more than 2 full days in advance
Able to make an appointment with a particular doctor. Last time you wanted to, were you able to make an appointment with a particular doctor – even if it meant waiting longer
Satisfaction with opening hours Over the last 6 months or so, were you satisfied with the hours your GP surgery was open
Quality and outcomes framework (% achievement)
Clinical domain 80 indicators relating to 19 clinical areas (coronary heart disease, stroke, hypertension, diabetes, COPD, epilepsy, hypothyroidism, cancer, palliative care, mental health, asthma, dementia, depression, chronic kidney disease, atrial fibrillation, obesity, learning disabilities, smoking) worth up to 655 points.

Gunther et al.

Gunther et al. BMC Health Services Research 2013 13:11   doi:10.1186/1472-6963-13-11

Open Data