Table 5

Exposure of professionals, frail older people and informal caregivers to the program’s implementation strategies
General practice 1 General practice 2 General practice 3 General practice 4 General practice 5 General practice 6 General practice 7 Total
Exposure of professionals n = 17 n = 13 n = 16 n = 18 n = 12 n = 20 n = 12 n = 115n
Involvement of professionals in development
 Aware of involvement, yes, n (%) 15 (88.2) 10 (76.9) 10 (71.4)e 16 (88.9) 8 (66.7) 12 (60.0) 9 (75.0) 84 (75.0)o
 Involved, yes, n (%) 3 (17.6) 3 (23.1) 3 (20.0)f 3 (16.7) 0 (0.0)a 1 (5.0) 1 (8.3) 15 (13.4)o
Flyers
 Received, yes, n (%) 11 (64.7) 6 (46.2) 9 (60.0)f 14 (77.8) 8 (66.7) 9 (47.4)k 5 (41.7) 63 (56.3)o
 Read, yes, n (%) 11 (100.0)a 6 (100.0)c 9 (100.0)g 10 (76.9)h 8 (100.0)j 9 (100.0)g 5 (100.0)m 59 (95.2)p
Educational program
 Participated, yes, n (%) 13 (76.5) 12 (92.3) 9 (60.0)f 14 (77.8) 11 (91.7) 19 (95.0) 12 (100.0) 90 (79.6)q
Coaching for professionals conducting screening
 Received, yes, n (%) 8 (47.1) 5 (38.5) 11 (68.8) 10 (55.6) 3 (25.0) 12 (60.0) 4 (33.3) 54 (47.0)
Telephonic helpdesk
 Contacted, yes, n (%) 11 (64.7) 5 (38.5) 9 (56.3) 11 (61.1) 3 (25.0) 9 (45.0) 3 (25.0) 53 (46.1)
Newsletter
 Received, yes, n (%) 10 (58.8) 13 (100.0) 11 (68.8) 12 (66.7) 7 (63.6)a 13 (72.2)l 7 (58.3) 74 (66.1)o
Financial compensation
 Aware of receiving it when applicable, yes, n (%) 12 (75.0)b 12 (100.0)d 8 (61.5)h 12 (70.6)i 9 (75.0) 11 (68.8)b 12 (100.0) 77 (73.3)r
Exposure of frail older people and informal caregivers n = 61 n = 25 n = 11 n = 55 n = 8 n = 118 n = 12 n = 290
Visit or call by a volunteer who explains the ZWIP
 Number of older people or informal caregivers visited by volunteer, n 5 8 1 1 2 28 1 62s
Telephonic helpdesk
 Number of contacts of helpdesk with frail older people or informal caregivers, n 16 8 1 9 2 12 3 54t

ZWIP = Health and Welfare Information Portal; an = 11; bn = 16; cn = 6; dn = 12; en = 14; fn = 15; gn = 9; hn = 13; in = 17; jn = 8; kn = 19; ln = 18; mn = 5; nn = 115 due to unknown general practice for 7 professionals; on = 112; pn = 62; qn = 113; rn = 105; sn = 62 due to unknown general practice for 16 visits; tn = 54 due to unknown general practice for 3 calls

Robben et al.

Robben et al. BMC Health Services Research 2012 12:251   doi:10.1186/1472-6963-12-251

Open Data