Table 2

Mean and Standard Division and the Factor Analysis of Organizational Culture, Leadership Behavior and Job Satisfaction

Dimensions

Items

Mean

Standard Division

Factor Loading

Rotation Sums of squared loadings

total

Percentage

of variance explained (%)

Percentage of cumulative variance explained (%)


Employee orientation (OC1)

■ Concerning for the individual development of employees.

3.19

0.926

0.748

4.543

20.651

20.651

■ Caring about opinions from employees.

3.18

0.960

0.778

■ Adopting high-tech bravely.

3.20

0.895

0.604

■ Having a clear standard on praise and punishment.

3.24

0.985

0.776

■ Possessing a comprehensive system and regulations.

3.21

0.885

0.806

■ Setting clear goals for employees.

3.23

0.891

0.766


Customer focus

(OC2)

■ Sincere customer service.

3.50

0.908

0.693

4.292

19.509

40.159

■ Customer is number one.

3.60

0.962

0.781

■ Providing first class service to customers.

3.62

0.943

0.740

■ The profit of the customer is emphasized extremely.

3.68

0.855

0.785

■ Developing new products and services continuously.

3.61

0.873

0.779

■ Ready to accept new changes.

3.50

0.874

0.606


Emphasizing responsibility

(OC3)

■ Consideration among employees.

3.66

0.785

0.644

4.100

18.638

58.797

■ Satisfying the need of customers at the largest scale.

3.73

0.806

0.678

■ Emphasizing innovation.

3.42

0.810

0.670

■ Keeping strictly working disciplines.

3.63

0.822

0.750

■ Showing social responsibility.

3.58

0.858

0.631

■ Emphasizing on economic and social profits.

3.49

0.857

0.618


Emphasizing cooperation

(OC4)

■ Consideration among employees.

3.38

0.849

0.850

3.534

16.065

74.862

■ Satisfying the need of customers at the largest scale.

3.59

0.840

0.797

■ Emphasizing innovation.

3.62

0.830

0.789

■ Keeping strictly working disciplines.

3.54

0.838

0.667


Leader's encouragement and supportive to subordinates

(LB1)

■ The leader will express high performance expectations for followers.

3.58

0.772

0.671

0.6959

26.766

26.766

■ The leader will communicate a high degree of confidence in the followers' ability to meet expectations.

3.64

0.827

0.678

■ The leader will demonstrate behaviors that selectively arouse unconscious achievement, power, and affinitive motives of followers when these motives are specifically relevant to the attainment of the vision.

3.61

0.862

0.767

■ Leadership occurs through articulation of the vision and accomplishments that pertain to vision attainment.

3.61

0.923

0.757

■ Followers are attracted to the leader himself.

3.64

0.886

0.692

■ For the leader to be effective there must be some catalyst to make the followers open to the leader and her/his vision.

3.43

0.818

0.725

■ The leader will allow followers the autonomy to make their own decisions but will influence them to make decisions in line with her/his vision.

3.60

0.862

0.705

■ The leader will back up orders with justification based on the goodness of her/his vision.

3.62

0.831

0.710

■ Followers are directly influenced by the leader and their personal relationship with her/him.

3.44

0.836

0.667

■ The leader cares about his image and plays to the desires of followers.

3.53

0.902

0.674

■ The leader will take an interest in all current and potential followers.

3.65

0.808

0.499

■ Followers are devoted and unquestioning of the leader.

3.54

0.749

0.566


Leader giving subordinate her/his clear vision (LB2)

■ The leader will negotiate her/his ideas when it benefits her/his image or her/his vision.

3.66

0.822

0.514

4.705

18.098

44.863

■ The leader will use positive rewards and reinforcement with her/his followers.

3.69

0.804

0.524

■ The leader may change her/his vision to meet the needs and wants of the followers and the organization.

3.51

0.789

0.548

■ The leader will exude confidence, dominance, and a sense of purpose.

3.62

0.817

0.633

■ The leader will motivate the followers to act upon ideas already in place in society.

3.57

0.733

0.731

■ The leader will be narcissistic and wish to bring power and attention to herself/himself.

3.66

0.746

0.802

■ The leader will interact with followers-social distance is low.

3.67

0.862

0.762

Leader's behavior is consistent with her/his vision (LB3)

■ The leader will act accordingly to certain vision that specifies a better future state.

3.77

0.855

0.734

4.317

16.606

61.469

■ The leader will strive toward distal rather than proximal goals.

3.72

0.847

0.789

■ The leader will communicate messages that contain references to her/his overall vision.

3.68

0.843

0.784

■ The leader will behaviorally role model the values implied by the vision by personal example.

3.77

0.781

0.561


Leader is persuasive in convincing subordinates to acknowledging her/his vision (LB4)

■ The leader will excel in persuading people to agree with her/him.

3.50

0.862

0.494

2.580

9.923

71.392

■ The leader will try to persuade those who disagree with her/his vision to agree with it.

3.42

0.759

0.883

■ The leader will delegate authority for the attainment of her/his vision.

3.58

0.739

0.655


Working partners (JS1)

■ I am satisfied with the communication status between colleagues within my department.

3.79

0.767

0.602

2.501

20.839

20.839

■ I am satisfied with the communication status between my department and other departments.

3.48

0.736

0.809

■ I am satisfied with the team I worked with in my department as well as other departments.

3.56

0.748

0.880

■ I am satisfied with the team formed within my own department.

3.67

0.765

0.709


Rewards and welfare (JS2)

■ I am satisfied with my remuneration because by comparing the amount of workload with other department, I actually have less workload.

2.56

1.198

0.925

2.397

19.973

40.812

■ I am satisfied with the welfare provided by the hospital.

2.74

1.100

0.903


Superior (JS3)

■ Whenever I require assistance, a supervisor is always there to help.

3.77

0.781

0.869

2.302

19.182

59.994

■ A particular supervisor will always listen to my issues and assist me in resolving those issues.

3.66

0.780

0.770

■ Until now I am very satisfied with my job.

3.39

0.895

0.575


Job recognition

(JS4)

■ I will be recognized when I perform outstandingly.

3.61

0.749

0.722

1.969

16.405

76.400

■ I will be rewarded if I provided good service to the patients.

3.41

0.863

0.745

■ My role is considered very important to some people.

3.84

0.786

0.611


Note: The leader is mean nursing director.

Tsai BMC Health Services Research 2011 11:98   doi:10.1186/1472-6963-11-98

Open Data