Table 1

Most important elements of CRM

Element

Rating

References

Questions in the instrument


Systematic approach to clinical risks and patient safety

Key requirement for CRM

[2,39,40,55]

Q1, Q3, Q9-Q13, Q24

Implementation of the RM process

Key requirement for systematic CRM

[6,40,56]

Q15, Q23

Leadership

Necessary condition for successful execution of CRM

[2,5,13,57-59]

Q16, Q26

Participation of staff

Necessary condition for successful execution of CRM

[13,40,56,58]

Q14, Q16, Q26

Safety culture

Necessary condition for blame-free CRM

[5,13,21,58,60,61]

Q14, Q26

Learning from incidents or errors

Compulsory as not to repeat mistakes

[2,15,16,62]

Q19, Q20, Q21, Q28

Education and training

Knowledge and skills need to be regularly updated

[13,21,40,63]

Q6, Q14, Q27


Briner et al. BMC Health Services Research 2010 10:337   doi:10.1186/1472-6963-10-337

Open Data