Table 2

Factors associated with accessing welfare rights advice services

Factors elicited at interview

Number of participants


Some benefit(s) already in place prior to specialist service

Yes

11

No

11

Number of benefits obtained per person

0

3

1

10

2

5

3

3

4

1

How participant found out about welfare rights advice service

Advertising

3

Benefits Agency Worker

1

Cancer Information Centre

1

Cancer Specialist Nurse

4

District Nurse

1

Hospital information pack

1

Macmillan Nurse

5

Macmillan Support Worker

1

Support Group

2

Unsure

1

Word of mouth

1

Work colleague

1

Referral to welfare rights service

Benefits Agency Worker

1

Cancer Information Centre

1

Cancer Specialist Nurse

1

Family/friend

5

Macmillan Nurse

4

Macmillan Support Worker

1

Self

8

Unsure

1

Location of welfare rights advice

Cancer Information Centre

4

Home

17

Telephone

1

Approximate time between diagnosis and receipt of advice

Same Day

2

2-4 weeks

1

1-6 months

5

6-12 months

2

Over 2 years

4

10+ years

2

Unsure

6


Moffatt et al. BMC Health Services Research 2010 10:259   doi:10.1186/1472-6963-10-259

Open Data