|Recommendations Summary and their relation to Socio-Technical dimensions|
|Recommendation||Primary Socio-Technical Dimension*|
|1||Include real-time clinician-to-clinician communication features as part of the referral system.||Hardware & Software|
|2||Design and use electronic standardized referral templates that include both structured and free-text fields.||Human-Computer Interface|
|3||Enforce electronic capture of the reason for the referral.||Clinical Content|
|4||Bring PCPs and specialists together to collaboratively develop referral guidelines for inclusion into the electronic referral system||People|
|5||Integrate patient communication into the electronic referral process||People|
|6||Use automation to pre-populate electronic referral requests with patient-specific data||Workflow & Communication|
|7||Include the capability of electronic consultations (information-only referrals).||Workflow & Communication|
|8||Close the communication loop by providing referral status tracking and feedback capabilities and integrating these tools into providers’ workflows||Workflow & Communication|
|9||Standardize and maintain up-to-date institutional policies and procedures for electronic referrals.||Organization Policies & Procedures|
|10||Monitor electronic referral communication performance.||Measurement & Monitoring|
*Although recommendation may be associated with more than one dimension of the socio-technical mode, this table identifies the dimension each recommendation most directly relates to.
Esquivel et al.
Esquivel et al. BMC Medical Informatics and Decision Making 2012 12:107 doi:10.1186/1472-6947-12-107