Open Access Research article

The relationship between job performance and perceived organizational support in faculty members at Chinese universities: a questionnaire survey

Xin Guan1, Tao Sun1, Yan Hou2, Liang Zhao2, Yi-Ze Luan1 and Li-Hua Fan1*

Author Affiliations

1 Department of Health Service Management, School of Public Health, Harbin Medical University, Harbin 150081, China

2 Department of Epidemiology and Biostatistics, School of Public Health, Harbin Medical University, Harbin, China

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BMC Medical Education 2014, 14:50  doi:10.1186/1472-6920-14-50

Published: 13 March 2014



Although several studies have been conducted to investigate the relationship between perceived organizational support (POS) and job performance (JP), it remains unclear whether this relationship is appropriate for faculty members at Chinese universities. The objectives of this study were to (a) examine the correlation between POS andJP; (b) identify the predictors of POS, including demographic and organizational characteristics among faculty members at a Chinese university; (c) investigate the influence of mediating factors between POS and JP; and (d) compare the findings of this study with related studies.


A cross-sectional questionnaire survey was used in this study. The questionnaire was administered to 700 faculty members who were randomly selected from all faculty members at six universities. A total of 581 questionnaires were obtained. A statistical model for JP was developed based on the literature review.


The analysis results indicated that the relationship between POS and JP was mediated by job satisfaction (JS), positive affectivity (PA), and affective commitment (AC). In addition, procedural and distributive justice contribute to POS.


The study concludes that the relationship between POS and JP is mediated by JS, PA, and AC and is influenced by POS. These results can provide evidence for university administrators to improve POS and increase the JP of faculty members at universities.

Job performance; Perceived organizational support; Chinese university; Faculty members