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Evaluation of Patient Satisfaction with Physiotherapy Questionnaires |
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| Evaluation Criteria for Questionnaire (based on literature review) |
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| aMultidimensional |
Self completed by patient |
Likert Scale (≥ 5 levels) |
bNegative Phrasing used |
cPsychometric data available |
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| Roush & Sonstroem (1999)* |
Yes |
Yes |
Yes |
Yes |
Yes |
| Goldstein et al (2000) |
Yes |
Yes |
Yes |
No |
Yes |
| Beattie et al (2002) |
Yes |
Yes |
Yes |
Yes |
Yes |
| Monnin & Perneger (2002) |
Yes |
Yes |
Yes |
No |
Yes |
| French (2003) |
Yes |
Yes |
Mixed |
No |
No |
| George & Hirsch (2005) |
No |
Yes |
Yes |
No |
No |
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*Fulfils all the evaluation criteria for questionnaire suitability; a The publication reports on the processes of selection and evaluation of the multiple dimensions (concepts) that may influence patient satisfaction in the questionnaire; b Questionnaire includes negatively phrased statements to minimise response bias (e.g. "I do not feel that the physiotherapist valued my opinion"); c Information regarding scale development, validity, and reliability of the questionnaire were undertaken and included in publication. | |||||
Casserley-Feeney et al. BMC Musculoskeletal Disorders 2008 9:50 doi:10.1186/1471-2474-9-50 |
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