BMC Musculoskeletal Disorders

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Open Access Highly Access Research article

Staying at work with back pain: patients' experiences of work-related help received from GPs and other clinicians. A qualitative study

Carol Coole1*, Paul J Watson2 and Avril Drummond1

Author Affiliations

1 Division of Rehabilitation and Ageing, School of Community Health Sciences, University of Nottingham, Queen's Medical Centre, Nottingham, UK

2 Department of Health Sciences, Academic Unit, University of Leicester, Leicester, UK

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BMC Musculoskeletal Disorders 2010, 11:190 doi:10.1186/1471-2474-11-190

Published: 27 August 2010

Abstract

Background

Low back pain commonly affects work ability, but little is known about the work-related help and advice that patients receive from GPs and other clinicians. The purpose of this study was to explore the experiences of employed people with back pain and their perceptions of how GPs and other clinicians have addressed their work difficulties.

Methods

A qualitative approach with thematic analysis was used. Individual interviews were carried out with twenty-five employed patients who had been referred for back pain rehabilitation. All had expressed concern about their ability to work due to low back pain.

Results

The perception of the participants was that GPs and other clinicians had provided little or no work-focused guidance and support and rarely communicated with employers. Sickness certification was the main method that GPs used to manage participants' work problems. Few had received assistance with temporary modifications and many participants had remained in work despite the advice they had received. There was little expectation of what GPs and other clinicians could offer to address work issues.

Conclusions

These findings question the ability of GPs and other clinicians to provide work-focused support and advice to patients with low back pain. Future research is recommended to explore how the workplace problems of patients can be best addressed by health professionals.