Table 2

Analysis of free text comments about the specific missed appointment

N


1. Misunderstanding and mistakes

36

By family member

2

By patient

14

By practice

20

2. Illness or personal circumstances

28

Self

17

Family

11

3. Forgot

26

No reason/excuse

17

Waited too long

2

Pre-occupied/distracted

7

4. Other commitments

9

5. Other

23

Overslept/late

6

Resolution of symptom

5

Not doctor of choice

2

Travel problems

2

No idea/don't know

3

Unclassifiable or blank

5


N: Number answering particular item; n Yes: number answering yes; CI: confidence interval a No evidence for this when medical records reviewed for those who provided consent.

Neal et al. BMC Family Practice 2005 6:47   doi:10.1186/1471-2296-6-47

Open Data